Privacy Policy

 

At Raleigh Pediatric Speech and Occupational Therapy, we are committed to protecting your privacy and ensuring the security of your personal information.

 

Information We Collect

We may collect personal information including:

• Name, phone number, email address, and mailing address

• Patient information necessary for scheduling and providing therapy services

• Insurance and billing information

• Communication preferences, including SMS consent

 

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide speech and occupational therapy services

• Communicate with you regarding appointments, services, and updates

• Process payments and insurance claims

• Improve our services and patient experience

 

Who We Share Your Information With

We may share your information with:

• Healthcare providers involved in your child’s care

• Insurance companies for billing and reimbursement

• Secure third-party service providers that assist with operations (such as scheduling systems or payment processors)

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We do not sell or rent your personal information to third parties.

 

SMS consent is not shared with third parties or affiliates.

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SMS Communications

If you opt in to receive SMS messages, you may receive messages related to:

• Appointment reminders

• Scheduling updates

• Important notifications related to services

 

Data Security

We implement appropriate safeguards to protect your personal information, including secure systems and restricted access to sensitive data.

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Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting our office.

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Contact Us

If you have questions about this Privacy Policy, please contact us through our website:

www.raleighpst.com